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Can’t Access Scanner Profile

Ensure you are using the right driver Uninstall and update your drivers Try changing the Mode and/or Transfer type Try scanning with the Use Scanner Dialog option turned on. Step 1: Update your Driver FileCenter doesn't do the actual... Read More

Not Showing Updated Chat Messages?

1. Press on the Alt key on your keyboard to pull up the QuikBox Chat App’s menu. 2. Go to View>>Reload Ignoring Cache.   The messages should properly display then. Read More

File Search

  File searching only concerns itself with looking for files and/or folders that contain a certain word in their name, or perhaps fall within a certain date range. Content searching on the other hand, will do everything that file searching does,... Read More

Working with PDFs

Enabling Tabs Click "Edit" Tab in FileCenter (PDF Editor) • Click "Tools" dropdown • Click “Restore PDF Editor Default Settings” Merging PDFs Manage tab and drag/drop the files onto each other: Select as many files as you want Drop... Read More

FileCenter Interface

The Manage tab is where you’ll organize your files. Think of it as Windows Explorer, only better.    You can open files, delete files, rename files, copy files, move files, etc.; but mostly, you will browse, organize, and manage your files �... Read More

Connecting to a VPN Session

To start the VPN connection of a registered connection setting, double-click the connection setting or click [Connect] on the [Connect] menu.   Establishing a VPN Connection When a VPN connection is established, the connection status changes to... Read More

Getting Started with QuikBox Document Search

QuikBox Document Search provides you with a powerful yet simple interface to search across content sources and to swiftly get the right information at the right time. Please Note: Chrome is the preferred browser for QuikBox Document Search. Install... Read More

Joining a Remote Session

Log into the host page using your username and password 2.There are several ways to join a session as a host from the Host page: Double-click on a session Select a session and click the “Join” icon. Right-click on the session and select �... Read More

Adding your Computer to a Remote Site

Build an access agent installer. Click the Arrow to open the “Build Installer” modal window  2. Pick a name for the access session that will be created by this installer. From the drop-down menu, select either, “Use Machine Name” or �... Read More

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